Contact Us
- General Enquiries
- Technical Support
- Accounts & Billing
- Customer Care
Prefer to speak to someone?
Our local sales team can be contacted by phone.
Direct email address
Send an email to our sales team at support@risehosting.au for a prompt response.
OR
Prefer to speak to someone?
Our Technical Support team can be contacted directly.
Before calling, please read and understand our phone support policies so we can best assist you.
Direct email address
Send an email to our sales team at support@risehosting.au for a prompt response.
Submit an eTicket
Existing customers can log in to the Client Area and start a new eTicket with our helpful Billing department for help.
Prefer to speak to someone?
Our Billing Team can be contacted by phone during weekdays, 8AM to 4PM.
Paying an invoice?
BPAY and Direct Deposit (EFT) payments can take up to 2-3 business days to land in our system. Please feel free to email your remittance advice to support@risehosting.au so our team can keep an eye out for your payment.
Send us a message
Send an email to our Customer Care team for any customer feedback, compliments or complaints you have.
Prefer to speak to someone?
Our team can be contacted by phone during weekdays, 8AM to 4PM (AEST).
Recover a Rise Hosting account, Hosting Service or Domain Name
Direct email address
Email our Customer Care team at customercare@risehosting.com.au and you should receive a response within 1 to 3 business days.
- General Enquiries
- Technical Support
- Accounts & Billing
- Customer Care
Prefer to speak to someone?
Our local sales team can be contacted by phone 24 hours a day, 7 days a week.
Direct email address
Send an email to our sales team at support@risehosting.au for a prompt response.
OR
Prefer to speak to someone?
Our Technical Support team can be contacted by phone 24 hours a day, 7 days a week.
Before calling, please read and understand our phone support policies so we can best assist you.
Direct email address
Send an email to our sales team at support@risehosting.au for a prompt response.
Submit an eTicket
Existing customers can log in to the Client Area and start a new eTicket with our helpful Billing department for help.
Prefer to speak to someone?
Our Billing Team can be contacted by phone during weekdays, 9AM to 5PM (AEDT).
Paying an invoice?
BPAY and Direct Deposit (EFT) payments can take up to 2-3 business days to land in our system. Please feel free to email your remittance advice to support@risehosting.au so our team can keep an eye out for your payment.
Send us a message
Send an email to our Customer Care team for any customer feedback, compliments or complaints you have.
Prefer to speak to someone?
Our team can be contacted by phone during weekdays, 8AM to 4PM (AEST).
Recover a Rise Hosting account, Hosting Service or Domain Name
Direct email address
Email our Customer Care team at customercare@risehosting.com.au and you should receive a response within 1 to 3 business days.
